Policies
Business hours & contact
Hours: Monday–Thur, 8:30 am–5:30 pm.
We return calls and messages ASAP during business hours.
For quick changes on the day, texting your instructor is best.
Vehicles & safety
Automatic and manual vehicles available; both are fitted with dual controls for extra safety.
No passengers are permitted in the vehicle during lessons.
You must be fit to drive at every lesson. The instructor may pause/stop a lesson if safety is compromised.
Licence & logbook
Bring your current learner licence to every lesson and show it at the start.
Bring your learner logbook; we’ll complete it during the lesson.
In NSW, your first 10 x 1-hour lessons with an accredited instructor can count as 3 hours each in your logbook (up to 30 hours total).
Booking & registration
I need your basic information to get you booked in.
Best contact please text and I'll get back to you ASAP to assist with in business hours.
Payments
Lessons are paid prior or at the beginning of each lesson.
Payment options: Ask for EFT details / PayID Linked to 0494364849 or Cash paid to instructor prior to lesson.
Package deals are available. (Packages must be used within the 6 months stated validity period.)
Cancellations, rescheduling & changes
Please give 24 hours’ notice to cancel or reschedule, otherwise a cancellation fee will apply(Full lesson fee)
Pickup address changes: please provide 12 hours’ notice.
If you’re unwell and let us know the night before, discretion may apply.
Arriving late may reduce your lesson time (lessons end at the scheduled time).
Test-day vehicle hire
Vehicle hire is available to eligible students for test day (includes a pre-test warm-up).
Use of the instructor vehicle is subject to safety and readiness assessments.
Professional standards
I am a member of the Driver Trainers Association (see their Code of Conduct). We follow professional standards for safety, respect and fair dealing.
Privacy
I collect only what’s needed to manage your bookings, lessons and payments. I don’t share your information beyond these purposes.