Policies & Terms

Policies

Business hours & contact


  • Hours: Monday–Thur, 8:30 am–5:30 pm.

  • We return calls and messages ASAP during business hours.

  • For quick changes on the day, texting your instructor is best.

Vehicles & safety


  • Automatic and manual vehicles available; both are fitted with dual controls for extra safety.

  • No passengers are permitted in the vehicle during lessons.

  • You must be fit to drive at every lesson. The instructor may pause/stop a lesson if safety is compromised.

Licence & logbook


  • Bring your current learner licence to every lesson and show it at the start.

  • Bring your learner logbook; we’ll complete it during the lesson.

  • In NSW, your first 10 x 1-hour lessons with an accredited instructor can count as 3 hours each in your logbook (up to 30 hours total).

Booking & registration


  • I need your basic information to get you booked in.

  • Best contact please text and I'll get back to you ASAP to assist with in business hours.

Payments


  • Lessons are paid prior or at the beginning of each lesson.

  • Payment options: Ask for EFT details / PayID Linked to 0494364849 or Cash paid to instructor prior to lesson.

  • Package deals are available. (Packages must be used within the 6 months stated validity period.)

Cancellations, rescheduling & changes


  • Please give 24 hours’ notice to cancel or reschedule, otherwise a cancellation fee will apply(Full lesson fee)

  • Pickup address changes: please provide 12 hours’ notice.

  • If you’re unwell and let us know the night before, discretion may apply.

  • Arriving late may reduce your lesson time (lessons end at the scheduled time).

Test-day vehicle hire


  • Vehicle hire is available to eligible students for test day (includes a pre-test warm-up).

  • Use of the instructor vehicle is subject to safety and readiness assessments.

Professional standards


  • I am a member of the Driver Trainers Association (see their Code of Conduct). We follow professional standards for safety, respect and fair dealing.

Privacy


  • I collect only what’s needed to manage your bookings, lessons and payments. I don’t share your information beyond these purposes.

Supportive lessons for every learner

Culturally safe, learner-led training - great for first-timers and agency referrals.